loader

Some brands have taken customer service to an all time high and have set the bar for the rest of the world. Since these brands have set a good example, their practices in customer service are worth highlighting and noting. …

No Comment
Read More

Customer support is probably the most common type of service businesses outsource these days. The reason for such can be attributed mainly to cost-cutting and at times, better productivity. However, choosing the right BPO company can be quite tricky as …

No Comment
Read More

Customer service can propel your business towards success or sink it to failure. As such, its importance can never be underestimated anytime. And in any customer service provision, there is always room for improvement. Here are some expert tips on …

No Comment
Read More

They say customer is king. Unfortunately, bad service happens all the time, and when it strikes, you got two options: shrug it off or raise a complaint. However, choosing to do the latter would only mean a waste of time …

No Comment
Read More

Outsourcing is a time-tested growth hack and as such, it is of crucial importance to maximize the outsourcing services to propel your team’s growth. Boosting growth can be done further by harnessing the power of outsourcing with these best practices: …

No Comment
Read More

Nobody loves paperwork – even Human Resource employees find hand-processing payrolls, and filing taxes and health benefits tedious and laborious. When entrepreneurs Joshua Reeves, Edward Kim, and Tomer London realized this, they came up with an idea of creating a …

No Comment
Read More

Neil Patel is a renowned entrepreneur, analytics expert, and investor influencing many businesses today ranging from startups to large-scale enterprises. In one of his videos, “The 5-step Sales Process”, he talked about how one can expand its potential by following …

No Comment
Read More

Growth hacking may be likened to a battle. And in some ways, it really is like a battle– a battle for the reader’s attention, engagement, and retention. Good growth hacking tactics increase the likelihood of prospecting for startups and even …

No Comment
Read More

Last year, we have witnessed the success of some startups and the fall of quite a few. 2016 is no different—there will be those who will thrive and those who will lose. According to Fortune.com, “Entrepreneurs and their start-ups are …

No Comment
Read More